Shipping Policy

1. 100% Discreet Packaging

We respect your privacy. All BUZZ BLOCK orders are shipped in plain, unbranded packaging.

No Labeling: There is no mention of "adult toys" or "BUZZ BLOCK" on the outside of the box.
Privacy Sender Name: The sender will be listed as "Logistics Center" or "BB Tech" to ensure total discretion.
Safe Billing: Your credit card statement will show a neutral descriptor like "BB LIFESTYLE".

2. Shipping Origin & Method

All orders are shipped directly from our global fulfillment center in Shenzhen, China. We partner with premium international couriers (such as YunExpress, DHL, or FedEx) to ensure your package arrives safely and discreetly.

3. Estimated Delivery Times

Since we ship internationally, delivery times consist of two parts: Processing Time and Shipping Time.

Processing Time: 1-3 business days (Quality check & packaging).
Standard International Shipping: 7-15 business days.
Expedited Shipping (if selected): 3-7 business days. Note: Delivery times may be affected by customs clearance or peak seasons.

4. Tracking Information

Once your order is dispatched, a tracking number will be sent to your email automatically. You can track your "Buzz" journey 24/7 on our website or via global tracking sites like 17track.net.

5. Customs, Duties & Taxes

For international shipments, customers are responsible for any local customs duties or import taxes if applicable. However, we optimize our shipping documents to minimize the likelihood of extra charges or customs delays.